Exec. Dir of the Indianapolis Airport Authority named “Best Airport in North America” by JD Power, Conde Nast Traveler, etc and appointed to US Dept. of Transportation Committee for Aviation Consumer Protection by the last two Presidents, and Biden Harris transition team. He discusses how the IND Airport managed COVID 19 and predicts the “new normal” for the travel industry. As well as how predicting a major problem and preemptively solving it saved countless lives during Hurricane Katrina at the Louis Armstrong New Orleans International Airport when he served as COO.